FAQ

Frequently asked questions

Everything you need to know about Sorelle Plump Tape, the overnight ritual, and your order — answered honestly.

1The product

What exactly is Sorelle Plump Tape?

Sorelle Plump Tape is a skin-safe adhesive strip infused with collagen peptides, hyaluronic acid and vitamin E. You apply it over your lips before bed; the formula works while you sleep and you remove it in the morning to reveal softer, better-hydrated lips.

How is it different from a lip mask or lip balm?

A lip balm or mask sits on your lips — but it gets rubbed onto your pillow, absorbed into the skin unevenly, or evaporates overnight. Plump Tape seals the formula against your lips for the full eight hours, so every bit of hydration stays exactly where it belongs.

Does it actually plump my lips?

Plump Tape delivers a visible cosmetic improvement: lips look fuller and feel softer because they're properly hydrated rather than dehydrated. This is a cosmetic, temporary effect — not a permanent structural change. If you're looking for volume enhancement beyond hydration, you'd need a different treatment such as filler (administered by a professional).

Is it the same as "sleep tape" or "mouth taping"?

They look similar, but they're different things. Sleep tape / mouth taping is a practice some people use to encourage nose-breathing during sleep. Sorelle Plump Tape is a cosmetic lip-care product — it's designed for lip hydration, not breathing training. Do not use Sorelle Plump Tape as a substitute for medical mouth-taping devices.

What are the active ingredients?

Collagen peptides (support skin's structural appearance), sodium hyaluronate (hyaluronic acid — intense moisture draw), and vitamin E tocopherol (antioxidant + conditioning). See the full Ingredients page for more detail.

Is it vegan and cruelty-free?

Yes. No animal-derived ingredients and never tested on animals.

2How to use

How do I apply Plump Tape?

1. Clean and dry lips completely — no balm or product on top first. 2. Apply a thin layer of any lip conditioner or balm to your lips (the tape locks it in). 3. Centre the tape over your lips and press gently for 5 seconds. 4. Sleep normally. 5. In the morning, dampen lightly with water and peel gently from one corner. Do not rip off dry.

Do I put lip balm on before or after the tape?

Before. Apply your favourite lip balm or oil first, then press Plump Tape over the top. The tape seals the balm against your lips so it can't go anywhere overnight. Without a balm underneath, the tape's own formula still hydrates, but adding a balm boosts results significantly.

Will it pull or damage my lips?

No — Plump Tape uses a gentle, skin-safe adhesive designed for lip skin (which is thinner and more delicate than regular skin). If you experience any discomfort, dampen the strip with warm water before removing. Patch test on your inner wrist the first time you use it.

Can I use it every night?

Yes, it's designed for nightly use. Most people see best results after consistent use over 2–4 weeks.

What if my lips are very dry or cracked?

Plump Tape is particularly effective on dry lips — that's its core use case. Apply a thicker layer of balm underneath and be extra gentle when removing in the morning (dampen the strip first).

3Safety

Is it safe to sleep in?

Yes, for healthy adults with no breathing difficulties or lip conditions. Plump Tape is a cosmetic lip product — it sits over your lips, not inside your mouth, and uses gentle medical-grade adhesive. If you have any respiratory conditions, skin allergies, or lip sensitivities, consult a healthcare professional before use.

Can children use it?

No. Plump Tape is for adults only (18+). Keep out of reach of children.

What if I have a skin allergy?

Patch test on your inner wrist 24 hours before first use on your lips. If redness, itching, or irritation occurs, do not use. The full ingredient list is on the product packaging and on the Ingredients page.

4Orders & shipping

Where do you ship?

Worldwide — over 100 countries with free tracked shipping on all orders.

How long does delivery take?

Australia: 3–6 business days. USA/Canada/UK/EU: 8–14 business days. Rest of world: 10–20 business days. See our full Shipping Policy.

Can I track my order?

Yes. You'll receive a tracking link by email once your order ships. You can also check Order Tracking at any time.

What's your returns policy?

We offer a 30-night money-back guarantee. If you're not happy with the results after 30 nights of consistent use, contact us with a photo or video showing you've used the product and we'll issue a full refund. See the full Returns Policy.

5Subscribe & Save

What is Subscribe & Save?

Subscribe & Save gives you 20% off every order when you subscribe to regular deliveries (monthly or every 2 months). You can pause, skip, or cancel anytime from your account — no lock-in, no cancellation fee.

How do I cancel my subscription?

Log into your Sorelle account, go to Subscriptions, and select Cancel. You can also email us at info@hersorelle.com and we'll handle it within 24 hours. We never charge a cancellation fee.

The overnight lip ritual

Ready to wake up to softer, fuller-looking lips?

Needle-free, dermatologist-considered, and backed by a 30-night money-back guarantee.