Privacy Policy

Last updated: July 2026

This Privacy Policy describes how RCS Digital Pty Ltd (ABN 69 630 610 990), trading as Sorelle ("we", "us", "our"), collects, uses, and shares your personal information when you visit hersorelle.com or make a purchase from us.

Information we collect

When you make a purchase: name, billing and shipping address, payment information (processed by our payment provider — we do not store card numbers), email address, phone number, and order details.

When you browse our website: IP address, browser type, pages visited, time spent, referring URL, and device type — collected via cookies and analytics tools.

When you contact us or sign up to marketing: email address and any information you choose to provide.

How we use your information

• To process and fulfil your orders and communicate order status
• To manage your subscription if you subscribe to regular deliveries
• To respond to customer service enquiries
• To send marketing communications (only if you have opted in)
• To improve our website and products through analytics
• To detect and prevent fraud
• To comply with our legal obligations

Sharing your information

We share your information only with third parties necessary to provide our services:

• Shopify — our e-commerce platform (see Shopify's privacy policy)
• Payment processors — to process transactions securely
• Shipping carriers — to deliver your orders
• Email marketing platforms — to send communications you've opted into

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies

We use cookies to operate the store (essential), remember your preferences, and understand how visitors use our website (analytics). You can manage cookie preferences in your browser settings. Disabling essential cookies may prevent the store from functioning correctly.

Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any right, email info@hersorelle.com.

If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.

Data retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations (typically 7 years for financial records).

Security

We take reasonable technical and organisational measures to protect your personal information. However, no internet transmission is 100% secure. We encourage you to use a strong, unique password for your account.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance.

Contact

info@hersorelle.com · RCS Digital Pty Ltd · ABN 69 630 610 990 · 44 Pine Ave, Davistown NSW 2251, Australia