Order tracking
Where's my order?
Find your tracking number and check your delivery status.
Your tracking number was emailed to you when your order shipped. Check your inbox (and spam folder) for a shipping confirmation from info@hersorelle.com.
Track my order →Opens in our tracking portal
Estimated delivery times
| Region | Standard (free) | Express |
|---|---|---|
| Australia | 3–6 business days | 1–3 business days |
| USA & Canada | 8–14 business days | 4–7 business days |
| UK & EU | 8–14 business days | 4–7 business days |
| NZ | 5–10 business days | 3–5 business days |
| Asia Pacific | 8–16 business days | 4–8 business days |
| Rest of world | 10–20 business days | 5–10 business days |
Times are estimates and exclude weekends and public holidays. International customs processing can add 2–5 business days.
Order hasn't moved in 5+ business days? Contact us at info@hersorelle.com with your order number and we'll investigate.